Privacy Policy

Introduction

Welcome to https://organic-dog-food-delivery.karachi-pakistan.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, or products, available at https://organic-dog-food-delivery.karachi-pakistan.com (collectively, “our Platform”).

Scope

This policy covers all aspects of your interaction with our Platform, including:

Website browsing and usage
Use of our mobile applications and services
Communication through emails, newsletters, calls, or texts/SMS from us
Any transactions or purchases made through our Platform

Please note that this Privacy Policy does not extend to third-party platforms, applications, or services linked to or accessed via our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

When you engage with our Platform in the ways mentioned above, we may process various types of data as outlined below:

Data Collection Methods

User Input: Information you voluntarily provide by signing up for an account, making a purchase, or filling out forms.
Interactions: Details about how you interact with our services, such as your preferences and feedback.
Automated Technologies: Cookies, device identifiers, and location data collected through browser settings, mobile device software, or analytics tools.
Third-Party Sources: We may receive personal data from trusted third parties who assist us in providing services, subject to their privacy agreements.

Types of Personal Data Collected

Account Information: Your user name, email address, and password hash (for security).
Payment Information: Credit or debit card details, billing address, and payment history.
Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction data.
Purchase Information: Product order history, quantities, pricing, and delivery addresses.
Mobile Device Identifiers: Unique device identifiers, mobile phone number, and mobile operating system type.
Location Data: GPS coordinates and location-based services data (if enabled).
Feedback and Reviews: Product or service ratings, reviews, and comments.
Social Media Information: If you choose to log in via social media accounts, we may access your profile information from these platforms.
Product Interest: Details of products viewed, added to cart, or purchased on our Platform.

Cookies and Data Collection Technologies

We use cookies and similar technologies for various purposes:

Strictly Necessary: These ensure basic functionalities, such as secure login and account management.
Preference: Remembering your preferences, language settings, and personalized content.
Analytics: Providing insights into how our Platform is used, helping us improve user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by applicable laws and regulations. Once this period expires or when the purpose is fulfilled, we securely delete or anonymize your data.

Security Measures

To protect your personal information, we implement robust security measures:

Encryption: We use encryption protocols to safeguard data during transmission and storage.
Secure Processing: Engaging secure third-party service providers who comply with industry standards for data protection.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our Platform is not intended for individuals in this age group, and we do not knowingly collect personal information from them.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Requesting corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
Restriction: Limiting the use of your data in specific circumstances.
Portability: Receiving a copy of your data in a structured, commonly used format.
Objection: Opposing the processing of your data for certain purposes.
Non-Discrimination: The right to be free from discrimination based on your exercise of rights related to your personal data.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]
Address: Organic Dog Food Delivery, 456 Main Street, Karachi, Pakistan.

We value your trust in us, and we are dedicated to maintaining the security and privacy of your personal information.